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What's custom domain mapping? How do we set it up?

Last Updated: Aug 06, 2014  |  5661 Views

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Custom domain mapping (CDM) allows you to choose your own URL for your LibGuides system. Here are a few examples of real custom domains used by LibGuides customers:

Basically, it's one more way you can brand your LibGuides (or LibGuides CMS) site as coming from your library.

Sounds awesome! What do I need to do?

  1. Once you've decided on a custom domain, ask your IT folk to set it up, and create a CNAME record that points to "".
  2. If your library has multiple DNS servers - one for on-campus requests, and one for off-campus requests - make sure that they create CNAME records for both locations.

  3. Use our utility ( to make sure that the DNS records have been created properly!

    Just select LibGuides / LibGuides CMS and enter your custom domain. DNS changes can take awhile to make their way across the Internet, so if you check the domain immediately after it is created, our utility may report that the address is not configured. If this happens, try again in a few hours! If it's still not working after a few hours, let your IT department know.

    Another way to test your domain is to enter it into your browser's address bar - if it redirects to the LibGuides Community site, you're good to go!

  4. When everything checks out okay, drop us an email at installs@springshare.comto let us know your domain is up & ready to go!
  5. Once we hear from you, we need to make a quick change on our side. We'll do that lickety split, and let you know when your new domain is live!
Answered by Talia RichardsBookmark and Share

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