Skip to Questions

Guide FAQ - Your LibGuides v1 Questions. Answered!

Q

Are LibGuides backed up in case of a system crash?

Last Updated: Sep 26, 2011  |  641 Views

Was this helpful? 1   0
A

Answer

We perform nightly backups of all our databases, so in the case of a catastrophic system crash, the most data you could lose is the current day's worth of new content.

The data is backed up to network attached storage, so it doesn't reside on the same servers as the production environment. We also regularly check the integrity of our daily backups.

While we're very safety conscious with the data on our servers, we also know that the key to a good backup plan is redundancy. If your institution subscribes to the Add-on Module, your site will also have the option to create HTML backups of individual guides, as well as export a full XML version of your site. We're very confident in the integrity of data on our servers, but there are always good reasons to keep "local" back-ups of your content as well!

Answered by Sarah PawlekBookmark and Share

Other Answers / Comments (2)

  1. Can we set the system to automatically back up each week or do we request it each week?
    by Barb on Jun 25, 2014.
  2. Hi, Barb!
    If you have the images and backups module, we can set it up so that you can retrieve an XML backup weekly. Please send email to support@springshare.com to get this set up. Thanks!

    Best,
    -Cindi
    by Cindi Blyberg on Jun 25, 2014.

Need Help?

This site contains FAQs for LibGuides v1 only.

LibGuides v2 Documentation
(You must have a LibApps account to access that site.)

Or click HELP in the orange command bar of your v2 system.

Support:

Follow LibGuidesFAQ on Twitter Follow us on Twitter!
 Your questions, answered!

Browse by Popular Topics

Accounts  –  Admin Area  –  API / Widgets  –  Boxes  –  Catalog / Database Integration  –  CSS  –  Customization  –  E-Reserves  –  Embedding Objects  –  General System Questions  –  Group Management  –  Guides  –  Holiday Closures  –  How To...  –  Images  –  LibGuides CMS  –  Links  –  Mobile  –  Pages / Tabs  –  Profiles  –  RSS  –  Search  –  Security  –  Statistics  –  Subject Categories  –  Survey/Form Tool  –  System Administrators  –  Tags  –  Webinar  
View All Topics

Related content from Springshare v1 Help