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The link checker says a link is broken, but it isn't. Is the link checker wrong? False Positives?

Last Updated: Aug 14, 2012  |  1155 Views

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Screen shot of Link Checker link.

Tools > Link Checker

There is a Link Checker function in LibGuides that will let you know of any broken links in the following boxes:

  • Simple Web Links;
  • Links & Lists;
  • Dates & Events;
  • RSS Feeds;
  • Podcast Feeds;
  • Books from the Catalog;
  • User Link Submission;
  • Interactive Poll.

Links added to Rich Text boxes or through the Rich Text editor in any other boxes are not checked.



Please note that there may be some false returns in your list of broken links.

The Link Checker relies on the response from any given server at the moment when it's "pinged" for validity. There are a few possibilities as to why something might be listed as an invalid link, even though it is valid:

  • At the time when our server pinged that URL, it was indeed unavailable. (Server was down at the time, or was too busy serving other requests, so the request was timed out.)
  • That company/organization could have set up their server to refuse connections to any spiders, crawlers, etc. in order to save on bandwidth/resources.
  • That company/organization incorrectly set up their server response codes, meaning that the code returned was not an accurate one.

Unfortunately, Springshare can't fix any of these possibilities.

Answered by Talia RichardsBookmark and Share

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